As I mentioned in a previous post, I recently put together a new desktop PC for my personal use. This promted me to move my iTunes library from my work laptop to this nice shiny new computer. I had it on my work laptop because I tend to travel a fair amount, and if I ran out of podcasts to listen to I could download them there and sync them over. I’ve amassed such a collection of music, pdcasts and audiobooks that I can be gone for a number of days without doing a sync, and I could download new stuff via wifi on my ipod touch.
I copied over the music and movies over and downloaded the latest iTunes software (version 10). I thought “great a new version, this should be much better than the last”. Not so much…
It seems like the iTunes helper service doesn’t work all of the time. I Took a look at the Apple troubleshooting steps online, and followed the directions. Restarted services and started iTunes back up. Plug in my ipod, and nothing. Windows sees the device, but it’s a no-show in iTunes. I reboot, and plug in the ipod iTunes starts and ipod syncs. When I try a second time, no go. Then process starts all over again.
I wish this was the first time that I have had a similar experience with iTunes. On my wife’s old laptop iTunes stopped working and never worked again. That could have been a combination of the Dell (yuk) laptop and iTunes, but the result was the same. She now has a shiny Macbook Pro, but there were numerous reasons for that, and iTunes is working just fine. So is the issue Windows? I don’t think it is because I have heard a number of Mac users complain about it as well. I am pretty sure that for Apple iTunes is a loss leader to sell more hardware, but wouldn’t it be great if it worked as advertised?
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